Skills & Competencies for Account Executive - Home Care
Account Executive - Home Care job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Account Executive - Home Care
Researches and develops a specific territory in order to market and sell home care services to individuals and families.
JOB RESPONSIBILITIES for Account Executive - Home Care
Assists in creating marketing programs to attract and retain target customers.
Account Executive - Home Care SALARY RANGE
BASE 50%
$76,715
TOTAL 50%
$76,715
Job Level
P02
Job Code
HC07000253
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Account Executive - Home Care Skills and Competencies List
12 general skills or competencies (Job family competencies) for Account Executive - Home Care
1
Job Family Competencies –
Customer Satisfaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the importance of customer satisfaction to a business.
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Level 2 Behaviors
(Light Experience)
Identifies and reports issues promptly to ensure quick resolution and customer satisfaction.
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Level 3 Behaviors
(Moderate Experience)
Negotiates issues directly with the customer to maximize customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Recommends plans to enhance the current process in increasing customer satisfaction efficiencies.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to align our core values with customer service goals.
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2
Job Family Competencies –
Account Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies the importance of account management in our organization.
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Level 2 Behaviors
(Light Experience)
Responds to client account complaints and issues regarding products or services.
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Level 3 Behaviors
(Moderate Experience)
Maintains good relationships with existing brand partners to achieve high levels of satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Monitors the account management market trends to suggest adjustments to sales efforts.
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Level 5 Behaviors
(Mastery)
Establishes the latest strategic account management best practices and trends.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Account Executive - Home Care
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Distinguishes the differences between intrinsic and extrinsic motivators.
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Level 2 Behaviors
(Light Experience)
Gathers additional learning to fulfill a sense of accomplishment and increase self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Develops a high-quality relationship with other motivated people.
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Level 4 Behaviors
(Extensive Experience)
Manages the allocation of career development resources to improve employee motivation and productivity.
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Level 5 Behaviors
(Mastery)
Shares innovative motivation techniques and exercises to boost self-motivation within our business.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies types of environments that motivate or de-motivate initiative.
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Level 2 Behaviors
(Light Experience)
Supports initiative to complete goals well before the deadline.
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Level 3 Behaviors
(Moderate Experience)
Takes the initiative at work to come up with new approaches.
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Level 4 Behaviors
(Extensive Experience)
Predicts contingencies in advance and assumes predictable risks.
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Level 5 Behaviors
(Mastery)
Seeks out opportunities and experiences that stretch own or team limitations.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
Summary of Account Executive - Home Care skills and competencies
There are 0 hard skills for Account Executive - Home Care.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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